Senior Business Analyst

Ukraine, Remote Full-time October 29, 2021
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Ascendix is a software and services technology company based in the U.S. with teams in USA, Ukraine and Portugal. We specialize in building solutions for globally-focused businesses that look to leverage cloud computing, commercial and open-source technologies for big data, search, applications, and cross-platform mobility. We have deep experience in Microsoft Dynamics and Salesforce.com CRM platforms and offer products, services, and productivity modules on both platforms.
Ascendix is constantly striving to grow and evolve our own products and services teams to be increasingly cloud service and platform focused, concentrating on Azure, Amazon, and Salesforce as platform providers. We are looking for the right people who can help our company and our clients utilize the latest cloud computing technologies to address current business challenges.

Project details: 

AscendixRE  is an easy-to-use, yet powerful CRM for commercial real estate brokers. It is highly customizable and easily adapts to customers’ needs while being intuitive and straightforward. The CRM is built on top of Salesforce and  takes into account the needs of commercial real estate firms. It means complete commercial real estate functionality in addition to world-class experience, security, and the up-to-date tools to boost the productivity of your brokers.

Ascendix Search powers up general Salesforce search operators. The app will let you perform multi-criteria, multi-object searches by simply entering required values and selecting search operators. Advanced functionality includes map search, search via charts, additional search operators, relative date operators, NOT IN, OR conditions for related objects and more! Once you get the list of records, you can bulk edit, mass follow/unfollow, export to Excel, add multiple notes, tasks, events in one action or send a mass email to them. Now your Salesforce data starts working for you!.

 

Responsibilities:

  • Interact with product owner, team, client, and other stakeholders
  • Plan, facilitate, and conduct requirements elicitation
  • Perform customer business process and documentation analysis
  • Define and propose features based on market research
  • Document and validate requirements
  • Create user stories and acceptance criteria for development and testing teams
  • Support development team in clarifications of requirements
  • Conduct meetings, presentations, and demos
  • Participate in backlog grooming, defining, and approving upcoming release scope
  • Prioritize features, work on roadmap
  • Manage change requests
  • Facilitate the definition of UX/UI approaches and prototyping
  • Perform acceptance testing and validation
  • Create various artifacts, such as SRSs, minimal schema and configuration requirements, presentations, user guides, introduction materials and release notes
  • Maintain actual products and projects documentation, update Wiki

 

Requirements:

  • 3+ years in BA activities
  • Practical experience in applying key of BA techniques (use cases, user stories, root cause analysis, prototyping, prioritization, mind mapping, functional decomposition, items tracking, stakeholder management, risk management, estimation, decision analysis, etc.)
  • Practical experience with tools used for BA activities and teamwork (modeling and prototyping tools, tracking systems (TFS, Confluence), communication tools (Teams, Outlook), etc.)
  • Proxy product owner experience
  • UAT process support
  • Applying of UX web/mobile best practices in collaboration with design team
  • Theoretical knowledge and practical experience in Requirements Life Cycle Management
  • Practical experience in change management procedures
  • Fluent English (both written and verbal) CEFR C1 or higher
  • Ability to communicate equally effectively with both technical and non-technical stakeholders
  • Excellent soft skills (communication, presentation, negotiation, conflict resolution, etc.)
  • Ability to handle multi-threading activities
  • Client facing and client focused
  • Proactive and able to manage own tasks

Will be a plus:

  • Experience working with Salesforce/CRM
  • Understanding of UI/UX principles
  • Knowledge of Real Estate domain
  • Previous experience of Pre-Sales and Discovery stages

 

Ascendix offers you:

Healthcare:

  • Paid time off — 20 working days
  • Paid sick leaves— 5 working days
  • Insurance policy
  • Sport program

Career and professional growth:  

  • Individual development plan
  • Opportunity to collaborate with Resource Manager to develop professional skills and career achievements
  • Technical leads and mentors
  • Regular technical performance reviews and 360 Evaluation

Learning and Development:

  • Strong BA community in a company
  • Free access to the company accounts on educational platforms (Udemy, Pluralsight)
  • Variety of internal training opportunities and knowledge sharing
  • External training and conferences
  • Reimbursement for English
  • External mentor and coach program

Corporate spirit:

  • Remote work with the possibility to attend comfortable and cozy co-working space
  • Online and offline events & team-buildings
  • Anniversary and Birthday presents
  • Friendly and calm atmosphere in the company
  • Open management and well-established processes

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