Over a decade of successful technology partnership in custom software development and CRM consulting with Jones Lang LaSalle.
JLL (Jones Lang LaSalle Inc.) is a global top commercial real estate services company that specializes in providing sales, leasing, property, project, and investment management services over the world. The firm has 300 corporate offices and a global workforce of 91,000 employees across 80 countries as of 2019.
JLL has partnered with Ascendix since 2010 for CRM consulting and custom software development services. For 10+ years, we have greatly simplified and boosted the CRM data usage processes in the company and helped JLL integrate its business assets into Dynamics 365 CRM. However, the company wanted to increase team productivity and provide their brokers with an even more efficient digital solution to handle daily activities in a simple and quick way.
Learn how Ascendix helped Jones Lang LaSalle improve their CRM adoption by six times and integrate real estate information into their system, so they could track properties, leases, sales, and other objects in a fast and easy way with our powerful SmartClient web application.
Despite the robust Dynamics 365 search functionality available out of the box, many JLL brokers found it too complicated for daily usage. They needed a simple tool to enter their search criteria and then get the expected result. Also, Dynamics 365 lacked the functionality to track Properties, Leases, Sales, Listings, and other essentials for their business data.
As a result, many brokers abandoned using Dynamics 365 and JLL was losing valuable business information. Also, with a number of offices worldwide processing tons of data, JLL wanted to improve the work speed of their Dynamics 365. In some offices, brokers needed to wait for almost a minute to get the expected results which inevitably led to a significant drop in the team’s performance.