Over a decade of successful collaboration as a technology partner in custom software development and CRM consulting for Jones Lang LaSalle.
JLL (Jones Lang LaSalle Inc.) is a global top commercial real estate services company that specializes in providing sales, leasing, property, project, and investment management services over the world. The firm has 300 corporate offices, operations in over 80 countries, and a global workforce of 91,000 as of 2019.
JLL has partnered with Ascendix since 2010 within CRM consulting and custom software development services. For 10+ years, we have greatly simplified and boosted CRM data usage of the company employees and helped JLL integrate their business assets into Dynamics 365 CRM. However, the company wanted to increase team productivity and provide their brokers with a more efficient digital solution to handle daily activities in a simple and quick way.
Learn how Ascendix helped Jones Lang LaSalle improve their CRM adoption by six times and integrate real estate information into their system, so they could track properties, leases, sales, and other objects in a fast and easy way with our powerful web application SmartClient.
While Dynamics 365 has a robust search and filtering functionality, many JLL brokers found it too complicated for daily usage. They needed a simple tool to enter their search criteria and then get the expected result. Also, Dynamics 365 lacked functionality to track Properties, Leases, Sales, Listings, and other essential for their business data.
As a result, many brokers abandoned using Dynamics 365 and JLL was losing essential business information. Also, having offices worldwide and huge amounts of data, JLL wanted to improve speed of work of their Dynamics 365. In some offices, brokers needed to wait for almost a minute to get the expected results and it significantly influenced performance of their team.