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Senior Business Analyst (Products)

Ukraine, Remote Full-time June 25, 2021
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About the company:   

Ascendix is a software and services technology company based in the U.S. with locations in Dallas, Texas, and Ukraine. We specialize in building solutions for globally-focused businesses that look to leverage cloud computing, commercial and open-source technologies for big data, search, applications, and cross-platform mobility. We have deep experience in Microsoft Dynamics and Salesforce.com CRM platforms, and offer products, services, and productivity modules on both platforms. 

 Products:

AscendixRE is an easy-to-use, yet powerful CRM for commercial real estate brokers. It is highly customizable and easily adapts to customer’s needs while being intuitive and straightforward. The CRM is built on top of Salesforce and takes into account the needs of commercial real estate firms. It means complete commercial real estate functionality in addition to world-class experience, security, and the up to date tools to boost the productivity of your brokers.

Ascendix Search powers up general Salesforce search operators.® The app will let you perform multi-criteria, multi-object searches by simply entering required values and selecting search operators. Advanced functionality includes map search, search via charts, additional search operators, relative date operators, NOT IN, OR conditions for related objects, and more! Once you get the list of records, you can bulk edit, mass follow/unfollow, export to Excel, add multiple notes, tasks, events in one action or send a mass email to them. Now your Salesforce data starts working for you! 

 Responsibilities:  

  • Interact with the product owner, team, client, and other stakeholders  
  • Plan, facilitate, and conduct requirements elicitation 
  • Perform customer business process and documentation analysis 
  • Document and validate requirements 
  • Create user stories and acceptance criteria for development and testing teams 
  • The support development team in clarifications of requirements 
  • Conduct meetings, presentations, and demos 
  • Participate in backlog grooming, defining, and approving upcoming release scope 
  • Prioritize features, work on a roadmap 
  • Manage change requests 
  • Facilitate the definition of UX/UI approaches and prototyping 
  • Perform acceptance testing and validation 
  • Create various artifacts, such as SRSs, minimal schema and configuration requirements, presentations, user guides, introduction materials, and release notes 
  • Maintain actual products and projects documentation, update Wiki 

  Requirements:  

  • 3+ years in BA activities   
  • Practical experience in applying key  BA techniques (use cases, user stories, root cause analysis, prototyping, prioritization, mind mapping, functional decomposition, items tracking, stakeholder management, risk management, estimation, decision analysis, etc.) 
  • Practical experience with tools used for BA activities and teamwork (modeling and prototyping tools, tracking systems (TFS, Confluence), communication tools (Teams, Outlook), etc.) 
  • UAT process support 
  • Applying  UX web/mobile best practices in collaboration with the design team 
  • Theoretical knowledge and practical experience in Requirements Life Cycle Management 
  • Practical experience in change management procedures 
  • Fluent English (both written and verbal) 
  • Ability to communicate equally effectively with both technical and non-technical stakeholders 
  • Excellent soft skills (communication, presentation, negotiation, conflict resolution, etc.) 
  • Ability to handle multi-threading activities 

 Would be a plus:   

  • Understanding of UI/UX principles
  • Knowledge of the Real Estate domain 
  • Previous experience of Pre-Sales and Discovery stages  
  • Experience with Salesforce 

 Ascendix offers you:   

Healthcare:  

  • Paid time off — 20 working days  
  • Paid sick leaves — 5 working days  
  • Insurance policy  
  • Sport program   

Career and professional growth:  

  • Individual development plan  
  • Technical leads and mentors  
  • Regular performance reviews   

 Learning and Development:  

  • Strong BA community in a company
  • Free access to the company accounts on educational platforms (Udemy, Pluralsight)  
  • Variety of internal training opportunities and knowledge sharing  
  • External training and conferences  
  • English lessons  
  • External mentor and coach program  
  • Professional books   

 Corporate spirit:  

  • Anniversary and Birthday presents  
  • Friendly and calm atmosphere in the company  
  • Open management and well-established processes  

 

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